Terms of Service

1. Acceptance of Terms

By visiting and using the Fibre Diagnosis website (rolaroofracks.com), you accept and agree to comply with these Terms of Service and all applicable laws and regulations. Fibre Diagnosis reserves the right to modify these terms at any time. Your continued use of the site following any changes constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of any updates.

2. Description of Service

Fibre Diagnosis is a diagnostic-first platform designed to help homeowners identify carpet and upholstery problems through symptom mapping and decision-tree guidance. Our service provides educational information, diagnostic pathways, and treatment recommendations based on common fabric issues such as pet odours, set stains, water damage, and fibre condition concerns.

The platform is intended for informational purposes only. While we strive to provide accurate, evidence-based guidance, Fibre Diagnosis does not replace professional in-person inspection or the advice of qualified carpet and upholstery cleaning specialists. Users should always verify recommendations with a qualified professional before undertaking any treatment.

3. Permitted Use

You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment. Prohibited behaviour includes:

• Harassing or causing distress or inconvenience to any person
• Transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website
• Attempting to gain unauthorized access to our systems or networks
• Reproducing, duplicating, copying, selling, trading, or reselling any part of the site or its content without express written permission
• Using automated tools, scrapers, or bots to extract data from the platform
• Posting or transmitting any unlawful, threatening, abusive, defamatory, obscene, or otherwise objectionable material

4. Intellectual Property Rights

All content on the Fibre Diagnosis website, including but not limited to text, graphics, logos, images, diagnostic frameworks, decision trees, treatment methodologies, before-and-after photography, fabric analysis callouts, and design elements, is the exclusive property of Fibre Diagnosis or its content suppliers and is protected by international copyright and intellectual property laws.

You may view and print pages from the website for personal, non-commercial use only. Any other use, reproduction, or distribution of content without prior written consent from Fibre Diagnosis is strictly prohibited. This includes commercial use, republication, or incorporation into other websites or services.

5. User-Generated Content

If you submit comments, questions, feedback, or other content to Fibre Diagnosis through contact forms, email, or other channels, you grant Fibre Diagnosis a non-exclusive, royalty-free, perpetual license to use, reproduce, modify, and distribute such content for any purpose, including marketing and service improvement, without further notice or compensation to you.

6. Disclaimers and Limitations of Liability

No Warranty. The Fibre Diagnosis website and all information, content, and recommendations provided are offered on an "as is" and "as available" basis. Fibre Diagnosis makes no representations or warranties of any kind, express or implied, regarding the accuracy, completeness, reliability, or suitability of the information for any particular purpose.

Professional Advice Disclaimer. The diagnostic guidance and treatment recommendations provided by Fibre Diagnosis are educational in nature and do not constitute professional cleaning advice, medical advice, or a guarantee of results. Every carpet and upholstery situation is unique and depends on fibre type, construction, soil composition, humidity, and other variables that cannot be fully assessed through an online platform. You are strongly encouraged to consult with a qualified professional carpet or upholstery cleaner before implementing any treatment.

Limitation of Liability. To the fullest extent permitted by law, Fibre Diagnosis, its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data loss, or damage to property, arising from your use of or inability to use the website or the information provided, even if Fibre Diagnosis has been advised of the possibility of such damages.

In no event shall Fibre Diagnosis's total liability to you exceed the amount you have paid to Fibre Diagnosis, if any, in the 12 months preceding the claim.

7. Third-Party Links and Content

The Fibre Diagnosis website may contain links to third-party websites, resources, or service providers. These links are provided for convenience and informational purposes only. Fibre Diagnosis does not endorse, control, or assume responsibility for the content, accuracy, or practices of third-party sites. Your use of third-party websites is governed by their own terms and privacy policies. We encourage you to review those policies before providing any personal information or engaging with external services.

8. Indemnification

You agree to indemnify, defend, and hold harmless Fibre Diagnosis, its owners, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from or related to your use of the website, your violation of these Terms of Service, or your infringement of any third-party rights.

9. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of Turkey, without regard to its conflict of law principles. Any legal action or proceeding arising under or relating to these terms shall be subject to the jurisdiction of the competent courts located in Beykoz, Marmara Region, Turkey. By using this website, you consent to the exclusive jurisdiction of these courts.

10. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed. The remaining provisions shall continue in full force and effect.

11. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Fibre Diagnosis regarding your use of the website and supersede all prior or contemporaneous agreements, understandings, and communications, whether written or oral.

12. Changes to These Terms

Fibre Diagnosis reserves the right to update, modify, or amend these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to the website. Your continued use of the site following any changes constitutes your acceptance of the new terms. We encourage you to review this page regularly to stay informed of any updates.

13. Contact Information

If you have questions, concerns, or wish to report a violation of these Terms of Service, please contact us at:

Fibre Diagnosis
Email: hello@rolaroofracks.com
Phone: +90 547 365 90 07
Location: Beykoz, Marmara Region, Turkey